Zehntech Product Review Privacy Policy

Zehntech Product Review (“we,” “our,” or “us”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard information when you use the Zehntech Product Reviews App for Shopify.

1. Information We Collect

When you install and use the Zehntech Product Reviews App, we may collect the following information:

Shopify Store Information
- Store name, domain, and contact details provided via the Shopify API.
Customer Reviews & Media
- Text reviews, star ratings, photos, and videos submitted by customers.
Reviewer Details
- Name, email address, and any optional information provided by the reviewer.
Communication Data
- Email or SMS details for sending automated review requests.
Usage Data
- App usage logs, widget display statistics, and performance metrics.

2. How We Use Your Information

We use the collected data to:

Display customer reviews, photos, and videos on your Shopify store.
Send automated review requests via email or SMS.
Manage reviews (approve, reply, archive) in the admin dashboard.
Sync reviews with third-party platforms (Google Shopping, Meta, Amazon, Etsy).
Improve the performance and features of our app.
Provide customer support and respond to inquiries.

We do not sell, rent, or trade your personal data. However, we may share information:

With Shopify as necessary for app functionality.
With Third-party Integrations (e.g., Google, Meta) when you enable syncing.
As Required by Law to comply with legal obligations or enforce agreements.

4. Data Retention

We retain collected data for as long as your store uses the Zehntech Product Reviews App or as required by law. Upon uninstallation, data may be deleted or anonymized within 3 days unless otherwise required.