How to Connect Odoo to ShipStation A Step-by-Step Setup Guide

This guide walks you through connecting Odoo to ShipStation using the Zehntech Odoo ShipStation Connector — from generating your API credentials in ShipStation to your first automated order push and tracking import. Most setups take under 10 minutes.

Prerequisites

Before you begin:

• Odoo version: v17, v18 or v19 (Online, Odoo.sh or On-Premise)
• Active ShipStation account with API access enabled (available on all ShipStation plans)
• Required Odoo modules (all standard): Contacts, Inventory (stock), Manufacturing (mrp), Sales (sale_management), Discuss (mail), Invoicing (account)

If any required Odoo module is not installed, go to Apps → search the module name → Install before proceeding.

Step 1 — Generate ShipStation API Credentials

1. Log into your ShipStation account
2. Click Settings (gear icon, top right)
3. Go to Account → API Settings
4. Click Generate New API Key
5. Copy both the API Key and the API Secret — you need both for Step 3

Important: These credentials authenticate your Odoo instance with ShipStation. Store them securely. If you need to regenerate them, return to the same ShipStation settings screen.

Step 2 — Install the Zehntech ShipStation Connector

1. In Odoo, go to Apps
2. Search: zehntech_shipstation_connector
3. Click Install

Installation takes under 1 minute. No restart required.

Step 3 — Enter ShipStation Credentials in Odoo

1. In Odoo, go to Settings → Technical → ShipStation Connector (or search “ShipStation” in Settings)
2. Enter your API Key in the API Key field
3. Enter your API Secret in the API Secret field
4. Click Save & Test Connection
5. A green confirmation appears — “Connected to ShipStation”

If you see an error at this step:

• Verify both API Key and API Secret were copied without spaces
• Confirm your ShipStation account is active and not suspended
• Check that API access is enabled on your ShipStation plan

Step 4 — Configure Order Sync Rules

Order sync rules determine which Odoo sales orders are pushed to ShipStation and when.

1. Go to Settings → ShipStation Connector → Order Sync
2. Set Trigger: when orders sync to ShipStation:
   • On Confirmation — orders push when the Odoo sale order is confirmed (recommended for most teams)
   • On Delivery Validation — orders push when the delivery order is validated in Odoo
3. Set Order filters (optional): restrict sync to specific:
   • Sales teams or salespeople
   • Delivery carriers
   • Product categories
   • Warehouses
4. Save

Step 5 — Configure Tracking Import Rules

Tracking import rules determine when ShipStation tracking numbers are pulled back into Odoo.

1. Go to Settings → ShipStation Connector → Tracking Import
2. Set Import trigger: when tracking imports to Odoo:
   • Real-time — tracking imports immediately when ShipStation marks the order as shipped (recommended)
   • Scheduled — tracking imports on a defined schedule (hourly, every 4 hours)
3. Set Update behavior: what happens in Odoo when tracking is imported:
   • Update delivery record tracking number
   • Update delivery status to “Shipped”
   • Trigger customer email notification (if configured in Odoo)
4. Save

Step 6 — Configure Carrier Mapping

Carrier mapping links ShipStation carrier names to Odoo carrier records — ensuring the correct carrier appears in Odoo delivery records after tracking import.

1. Go to Settings → ShipStation Connector → Carrier Mapping
2. For each ShipStation carrier you use (UPS, FedEx, USPS, DHL), select the matching Odoo delivery carrier
3. Save

If a carrier is not in your Odoo list, create it in Inventory → Configuration → Delivery Methods first, then return to carrier mapping.

Step 7 — Test with a Sales Order

1. Create or confirm a test sales order in Odoo
2. The order should appear in ShipStation within seconds — check your ShipStation dashboard → Orders
3. In ShipStation, create a test shipment for that order (you can void it afterward)
4. In Odoo, open the delivery order — the tracking number and carrier should appear automatically

If the order doesn’t appear in ShipStation: Check the order sync rules — verify the test order meets all filter criteria. Check Settings → ShipStation Connector → Sync Log for error details.

If tracking doesn’t appear in Odoo: Verify the import trigger is set to Real-time. Check the tracking import log in connector settings.

Multi-Warehouse Setup

For teams with multiple warehouses:

1. Go to Settings → ShipStation Connector → Warehouse Mapping
2. Map each Odoo warehouse to the corresponding ShipStation warehouse
3. Orders from each Odoo warehouse will route to the correct ShipStation warehouse for fulfillment

Frequently Asked Questions

Which Odoo versions does the ShipStation Connector support?

The Zehntech Odoo ShipStation Connector supports Odoo v17, v18, and v19 — across Odoo Online, Odoo.sh and On-Premise.

Does the connector support multiple ShipStation accounts?

The connector is configured per Odoo instance with one ShipStation account. For multi-entity setups requiring separate ShipStation accounts, contact odoo-support@zehntech.com to discuss configuration options.

What support is included?

You receive 90 days of free support from odoo-support@zehntech.com — covering installation, API configuration, carrier setup, sync rule configuration and troubleshooting.

Automated Odoo-ShipStation Fulfillment in Under 10 Minutes

Custom Odoo-ShipStation integration: $3,000–$8,000+. Zehntech Odoo ShipStation Connector: $95.62 one-time. Live in under 10 minutes.

Install the Odoo ShipStation Connector — $95.62 one-time → https://apps.odoo.com/apps/modules/19.0/zehntech_shipstation_connector