A structured, feature-complete review submission system that integrates directly into your Odoo eCommerce product pages, giving customers a clear, intuitive way to share feedback after purchase.
Why it matters: replacing Odoo's basic comment field with a proper reviews framework immediately elevates the perceived quality and trustworthiness of your store.
Customers assign star ratings per review, and the module automatically calculates and displays a real-time aggregate score on each product page as new reviews come in.
Why it matters: real-time average scores give prospective buyers an instant trust signal without requiring manual data entry or third-party widget integrations.
The module cross-references review submissions against confirmed purchase records in your Odoo backend and automatically tags qualifying reviews with a verified purchase badge.
Why it matters: verified badges dramatically reduce fraudulent or incentivized reviews, building the kind of trust that directly lifts conversion rates.
Customers can attach photos and videos to their reviews to show products in real-world use, with admin-configurable maximum file size limits for both media types.
Why it matters: visual reviews are the highest-converting form of social proof, and having them natively inside Odoo eliminates the need for external UGC platforms.
Shoppers can vote reviews as helpful or unhelpful, allowing the most relevant and useful feedback to surface organically at the top of the review list.
Why it matters: community-ranked reviews reduce decision friction for buyers and reduce the time your team spends manually curating review order.
Administrators have access to a dedicated moderation panel to review flagged content, remove inappropriate submissions, and apply consistent review quality standards across all products.
Why it matters: centralized moderation replaces scattered manual oversight with a single operational workflow, saving team time and protecting brand reputation.
Your team can post official seller responses to individual customer reviews directly from the Odoo backend, creating a visible dialogue that shows prospective buyers your brand is responsive and accountable.
Why it matters: seller replies have been shown to improve review sentiment and are a standard expectation on high-trust eCommerce platforms.
Administrators can enable or disable customer review editing and deletion, and configure precise time windows (in hours) during which those actions are permitted.
Why it matters: configurable edit and delete policies let you balance customer flexibility with content integrity without writing a single line of custom code.
Customers access a personal portal page listing all their submitted reviews, where they can view submission status, edit within permitted windows, and manage their review history.
Why it matters: the portal increases customer engagement and reduces support queries about review status, creating a self-service experience that scales.
A built-in analytics view provides real-time visibility into average scores, review volume by product, and trend data — all accessible from your Odoo backend.
Why it matters: review analytics turn qualitative customer feedback into actionable product intelligence, enabling data-driven merchandising and quality improvement decisions.
