What billing intervals does the Website Subscription Management module support?

The module supports daily, weekly, monthly, and yearly billing intervals. You can set custom interval counts within each period, and each subscription plan can have its own independent billing cycle that is fully configurable.

Can customers manage their own subscriptions without contacting support?

Yes, subscribers get a dedicated portal section for all their active subscriptions. The portal displays plan status, next payment dates, billing history, and allows customers to submit cancellation requests directly with a reason.

Does the module support free trial periods before paid billing begins?

Yes, you can configure optional trial periods for any subscription plan with customizable durations. Automated notifications alert subscribers as their trial approaches expiry.

Zehntech Odoo App

Website Subscription Management

Automate Recurring Billing and Customer Self-Service. Sell subscription-based products directly from your Odoo website with automated recurring billing, flexible plan configurations, and a full-featured customer portal.

Compatible with Odoo 16, 17, 18 & 19

Community & Enterprise Supported

Automated Recurring Invoice Generation

Customer Self-Service Portal

Trial Period Management

Price $68.69

Version V19, 18

Try Live Demo Buy on Odoo Store Book Technical Walkthrough

What Is the Website Subscription Management Module for Odoo?

Website Subscription Management is an Odoo module that enables businesses to create, sell, and manage subscription-based products through their eCommerce storefront. It automates subscription creation when customers confirm orders, generates recurring invoices on configurable billing intervals, and provides subscribers with a dedicated portal to monitor their plans, check payment dates, and request cancellations. The module supports daily, weekly, monthly, and yearly billing cycles with optional trial periods, duplicate purchase prevention, and automated lifecycle communications — making it the complete solution for recurring revenue management within Odoo.

Flexible subscription plans with configurable billing

Customer self-service portal

Automated recurring invoices

Trial period management

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The Challenge and Our Solution

Manual Subscription Management

Subscription Commerce Platform

Teams track renewal dates in spreadsheets

Automated billing on configurable intervals

Manual invoice generation each billing cycle

Recurring invoices generated automatically

Support tickets pile up for status inquiries

Customer self-service portal reduces tickets 60-80%

Duplicate subscriptions slip through

Automatic duplicate purchase prevention

Critical communications get missed

Automated lifecycle notifications at every milestone

Key Features

Flexible Subscription Plans with Configurable Billing Intervals

Define subscription plans with daily, weekly, monthly, or yearly billing cycles. Set custom intervals, attach optional trial periods, and configure plan-specific pricing that overrides default product prices.

Why it matters: Offer the billing flexibility customers expect from modern subscription services.

Website Plan Presentation with Styled Subscription Cards

Display beautifully formatted subscription cards directly on product pages, showcasing pricing, billing terms, trial details, and plan comparisons. Customers see all available options at a glance.

Why it matters: Clear plan presentation increases conversion rates.

Customer Portal for Self-Service Subscription Management

Subscribers access a dedicated portal to view active subscriptions, monitor plan status, check upcoming payment dates, review billing history, and submit cancellation requests with reasons.

Why it matters: Reduces support ticket volume 60-80% while improving satisfaction.

Automated Recurring Invoice Generation

The system automatically generates invoices based on each subscription's billing interval — no manual intervention required. Invoices follow your existing Odoo invoicing workflows, taxes, and payment methods.

Why it matters: Zero missed billing cycles, zero manual effort.

Duplicate Purchase Prevention

Intelligent validation blocks customers from purchasing the same product-plan combination they already hold. This check operates both at the website checkout and within backend sales order processing.

Why it matters: Eliminates accidental double-billing and refund disputes.

Automated Lifecycle Communications

Trigger email notifications at every critical subscription milestone — purchase confirmations, trial start and end notifications, upcoming expiry warnings, payment reminders, and cancellation acknowledgments.

Why it matters: Proactive communications reduce churn and support inquiries.

Plan-Specific Pricing Override

Set unique prices per subscription plan that automatically override the default product price. Different billing cycles can carry different price points, enabling strategies like annual discounts.

Why it matters: Flexible pricing drives upsells to longer commitments.

Trial Period Management

Configure optional trial periods for any subscription plan. The system tracks trial start and end dates, sends notifications as trials approach expiry, and automatically transitions subscribers to paid billing.

Why it matters: Trials drive acquisition; automation converts them to paying customers.

Who Benefits from Website Subscription Management?

Role

Primary Use Case

Key Outcome

eCommerce Manager

Launching subscription products with multiple plan tiers

Higher average customer lifetime value through recurring revenue

Finance Team

Automating recurring invoice generation and payment tracking

Eliminated manual billing effort with zero missed invoice cycles

Customer Support Lead

Reducing ticket volume for subscription status inquiries

60-80% fewer support requests through customer self-service portal

SaaS Business Owner

Selling software subscriptions with trial periods

Streamlined subscriber acquisition with automated trial-to-paid conversion

Membership Organization

Managing member subscriptions with various tier levels

Simplified membership administration with self-service options

Marketing Director

Running promotional trial campaigns to acquire subscribers

Measurable trial conversion rates with automated follow-up

Versions & Documentation

Choose your Odoo version and explore interactive documentation

Documentation coming soon for this version.

Try Live Preview Buy on Odoo Store

Website Subscription Management vs. Manual Handling

Capability

Without This Module

With Website Subscription Management

Subscription Plan Display

Manual product descriptions with no structured comparison

Styled subscription cards with pricing, terms, and trial details

Billing Automation

Manual invoice creation each billing cycle

Fully automated recurring invoice generation

Customer Self-Service

Every status check requires a support ticket

Dedicated portal for plan monitoring and cancellation

Duplicate Prevention

No validation — accidental double purchases cause disputes

Automatic blocking of duplicate product-plan purchases

Trial Management

Spreadsheet tracking with manual follow-up

Automated trial tracking with notifications and paid transition

Lifecycle Communications

Ad-hoc manual emails that often get missed

Automated notifications at every milestone

Plan Pricing Flexibility

One price per product regardless of billing cycle

Plan-specific pricing overrides with per-interval configuration

Cancellation Handling

Email-based requests requiring manual processing

Portal-based cancellation with reason capture and auto acknowledgment

How to Set Up Website Subscription Management

Get started in four simple steps.

Install the Module and Configure Dependencies

Download and install the Website Subscription Management module from the Odoo Apps Store. Ensure the required dependencies — Discuss, Invoicing, Sales, eCommerce, and Website — are already installed and configured.

Create Subscription Plans and Define Pricing

Set up your subscription plans by specifying billing intervals (daily, weekly, monthly, or yearly), trial period durations, and plan-specific pricing. Assign plans to your subscription products.

Configure Automated Communications

Set up email templates for each subscription lifecycle event: purchase confirmation, trial start notification, trial expiry warning, payment reminders, renewal notices, and cancellation acknowledgment.

Publish Subscription Products and Test

Enable subscription plan display on your product pages and verify the styled cards render correctly. Complete a test purchase to confirm subscription creation, invoice generation, and email delivery.

Technical Details & Compatibility

Requirement

Odoo Versions

Editions

Hosting

Dependencies

Third-Party Dependencies

Custom Dev Required

Install Time

Server Restart

Data Migration

Module Conflicts

License

Last Tested

Support

Details

16.0 · 17.0 · 18.0 · 19.0

Community · Enterprise · Odoo.sh

Odoo Online · On-Premise · Odoo.sh

Discuss (mail) · Invoicing (account) · Sales (sale) · eCommerce (website_sale) · Website (website)

None

Under 5 minutes

Not required

None known

OPL-1

Odoo 19.0 — May 2026

odoo-support@zehntech.com

Website Subscription Management — FAQ illustration

Frequently Asked Questions

The module supports daily, weekly, monthly, and yearly billing intervals. You can set custom interval counts within each period (e.g., every 2 months, every 3 weeks). Each subscription plan can have its own independent billing cycle, and billing intervals are fully configurable per plan.

Yes, subscribers get a dedicated portal section for all their active subscriptions. The portal displays plan status, next payment dates, and billing history. Customers can submit cancellation requests directly from the portal with a reason. Self-service access reduces support ticket volume significantly.

The system validates at checkout whether the customer already holds the same product-plan combination. Duplicate prevention also operates in the backend when sales orders are created manually. Customers see a clear notification if they attempt to purchase an already-active subscription.

Yes, you can configure optional trial periods for any subscription plan. Trial duration is fully customizable per plan. Automated notifications alert subscribers as their trial approaches expiry. The system automatically transitions from trial to paid billing when the trial period concludes.

The customer selects a cancellation reason from the portal interface. A cancellation acknowledgment email is automatically sent to the subscriber. The subscription status updates immediately in both the portal and backend. Your team receives notification of the cancellation along with the stated reason for churn analysis.

One-Time Purchase.
No Subscription.
No Recurring Fees.

Transform your Odoo eCommerce store into a subscription commerce platform. Automate recurring billing, reduce support overhead with customer self-service, and scale your recurring revenue — all from a single module that integrates with your existing Odoo workflow.

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