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Avoid downtime & maximize your Odoo ERP's true potential with Zehntech

Our functional & technical Odoo consultants pinpoint the root cause behind the issue in your ERP to help you make the most of your Odoo investment 

Our dedicated team possesses the technical know-how and relevant experience needed to cater to any support & maintenance assistance you might require.  

Zehntech’s support & maintenance team uses its profound understanding of Odoo’s ecosystem to provide you with a low turnaround time for your support request tickets.  

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Support & Maintenance for Community & Enterprise Users

Regardless of whether you are using Odoo Community or Odoo Enterprise, you can expect hassle-free, on-demand maintenance & support services from Zehntech.  

Moreover, you can get in touch with our Odoo experts via any communication channel of your choice whenever you face any issue in your Odoo ecosystem.  

Odoo Maintenance Services

Zehntech’s experienced Odoo team of Odoo consultants, analysts, & developers offers end-to-end Odoo maintenance services. We offer onsite & remote Odoo maintenance services. 

Preventive Maintenance

Also known as routine maintenance, preventive maintenance is carried out to keep your software up and running. Schedule preventive maintenance to diminish the possibility of a malfunction in Odoo. We help you in: 

Corrective Maintenance

When your software suddenly starts malfunctioning or stops working, corrective maintenance is performed to rectify the situation. Having years of experience in Odoo, Zehntech’s team comes up with an appropriate tactical plan to get control over the circumstance. We help you in: 

Highlights of our maintenance services
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Odoo Support Services By Zehntech ​

You can use our incessant support services for seamless version upgrades, data migration, ERP customization, bug-fixing, & documentation. 

Technical Support

Our technical support team conducts an in-depth analysis of any technical issues your team is facing in the Odoo ecosystem and provides them with a precise solution to resolve the issue. We help you in: 

Functional Support

Our technical support team conducts an in-depth analysis of any technical issues your team is facing in the Odoo ecosystem and provides them with a precise solution to resolve the issue. We help you in: 

Server Support

Zehntech's experienced team conscientiously troubleshoots the issues in your server while providing you with assistance in managing security breaches. We, at Zehntech, have a team that specializes in addressing server-related concerns & requests, like: 

24x7 Support Services

Regardless of your time zone, Zehntech's Odoo support team provides on-demand assistance whenever you need it. Once you inform our Odoo experts about the functional, technical, or server issue you are facing, they think of creative solutions to resolve the issue at the earliest. We provide round-the-clock support regarding: 

Highlights of our support services
How We Work
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First Contact 

In the initial discussion, we learn about your business, offerings, goals, challenges, & expectations.

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Requirement Documentation 

Key project requirements & deliverables are mutually decided & documented.

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Product Development 

All team members use their technological prowess, expertise, & experience to provide solutions as per business requirements.

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Quality Checks & Assurance 

The demo is put through vigorous quality checks & tests to ensure security & performance as per standards.

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UAT, Remediation, & Enhancements 

Your solution is tested by its intended audience before the final launch. Issues are fixed by experts & suggestions are accommodated.

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Final Launch 

After the success of UAT, the launch-ready product is handed over to you. We also provide support & training when you need it.

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Corporations & ventures have felt a prodigious difference during and after collaborating with us.

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Frequently Asked Questions

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The total cost of Zehntech’s support & maintenance services depends on the following factors:

  • The type of hosting you opt for (on-prem, cloud, self-hosting, or Odoo.Sh)  
  • No. of modules you choose to use  
  • No. of Odoo users in your organization 
  • To get the exact cost, you would have to get in touch with our team. 

If you have purchased Zehntech’s support and/or maintenance service, you can raise your requests through any medium of your choice (that you have registered with us at the time of initial discussion).

You can call the assigned expert, drop us an email, inform us on WhatsApp, get on a Skype call, or even text us.  

Regarding service requests, the following is our response time & resolution time: Response time: Once you submit your request, Zehntech’s functional/technical/server support team gets in touch with you to understand the issue within 1-2 hours (during business hours) and within 12 hours (after business hours).
Resolution time: This is the actual time our team takes for resolving any issue. Resolution time depends on the service request type based on priority levels and your SLA (Service Level Agreement) with us. However, on average, we may take up to 8 hours.

Depending on the nature of your issue, query, or request, we redirect your concern to our functional, technical, or server support specialist. 

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